» Pre-Sales FAQ

Pre-Sales FAQ

This article contains answers to the most common questions about AbaThemes.Com.

GENERAL QUESTIONS

WHAT IS WORDPRESS?

WHAT IS A THEME?

CAN I USE YOUR THEMES WITH MY wordpress.com BLOG?

HOW DO I INSTALL MY AbaThemes.Com's THEMES?

HOW DO I CUSTOMIZE MY AbaThemes.Com's THEMES?

CAN I USE YOUR THEMES ON MULTIPLE SITES / DOMAINS?

DO THE THEMES WORK WITH WORDPRESS MULTISITE(WPMU)?

DO THE THEMES WORK WITH MY PLUGINS?

WHAT FRAMEWORK DOES AbaThemes.Com USE?

HOW DO YOU PROVIDE SUPPORT

WHAT ARE YOUR TERMS OF SERVICE?

WHAT'S YOUR REFUND POLICY?

DO YOU HAVE A PHONE NUMBER?

 

PRE PURCHASE / ACCOUNT QUESTIONS

HOW DO I PURCHASE A PRODUCT?

I HAVEN'T RECEIVED MY RECEIPT OR LOGIN DETAILS?

I CAN'T LOGIN TO MY ACCOUNT!

I CAN'T LOGIN TO MY ACCOUNT!

HOW DO I BUY A PRODUCT WITH MY EXISTING ACCOUNT?

WHICH PAYMENT TYPES DO YOU ACCEPT?

I CAN'T CHECKOUT, HELP!

IS IT POSSIBLE TO UPGRADE MY THEME PURCHASES?

WHERE DO I DOWNLOAD MY PURCHASE(S)?

 

SINGLE THEME PACKAGE QUESTIONS

DO MY THEME PACKAGES EVER EXPIRE?

 

CLUB MEMBERSHIP QUESTIONS

WHAT ARE THE BENEFITS OF JOINING THE CLUB MEMBERSHIP?

CAN I STILL DOWNLOAD THE THEMES AFTER MY MEMBERSHIP EXPIRES?

CAN I STILL USE THE THEMES AFTER MY MEMBERSHIP EXPIRES?

DO I STILL GET SUPPORT AFTER MY MEMBERSHIP EXPIRES?

HOW TO RENEW / UPGRADE MY MEMBERSHIP?

 

GENERAL AbaThemes QUESTIONS

DO YOUR THEMES WORK WITH THE LATEST VERSION WORDPRESS?

WHAT BROWSERS & OPERATING SYSTEMS ARE SUPPORTED?

CAN I REMOVE THE AbaThemes FOOTER CREDIT?

HOW OFTEN ARE THEMES UPDATED?

HOW DO I UPDATE THE THEME IF I HAVE AN OLDER VERSION?

CAN I USE YOUR THEMES FOR CLIENT'S SITES?

CAN I CHANGE THE LOGO?

DO YOUR THEMES WORK WITH BuddyPress?

DO YOU HAVE DUMMY CONTENT?

 

RETURN AND CANCELLATION POLICY

WHAT IS AbaThemes.Com's RETURNS POLICY?

DO ANY AbaThemes.Com PRODUCTS HAVE A DIFFERENT RETURN POLICY?

WHAT IS AbaThemes.Com's CANCELLATION POLICY FOR RECURRING BILLING PRODUCTS?

WHAT IS THE DIFFERENCE BETWEEN A RETURN AND A CANCELLATION?

HOW ARE CUSTOMER INQUIRIES HANDLED?

WHAT ABOUT CUSTOMERS WHO TRY TO ABUSE THE RETURN POLICY?

WHAT IS THE POLICY FOR RETURNS REQUESTED WITHIN 30 DAYS?

WHAT IS THE POLICY FOR RETURNS REQUESTED AFTER 30 DAYS?

Happy, Really Happy Customers

View Full Testimonials

 

We offer a 30 Day Money Back Guarantee!

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away.

Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.